NP Development Consultancy / Legal information
Terms & Conditions
Clear terms for enquiries, written quotations, commissioned services and invoicing.
Updated 11 October 2026
About these terms
NP Development Consultancy provides property planning, licensing, drawing and coordination services. Website material is general information; it does not establish suitability, approval or a professional appointment for your property. Sending an enquiry or requesting a quote does not create a contract or commit you to a charge. These terms apply to a commission only where supplied or linked before acceptance and expressly incorporated into the agreed quotation or engagement. They do not retrospectively change an existing quotation, invoice or contract.
Written quotation and acceptance
Before a contract is agreed, we will provide the relevant supplier information and business contact address, the agreed scope, deliverables, fees, applicable taxes, payment stages and any important exclusions in writing. Any quote expiry will be stated in that document. A commission starts when the written scope and terms are accepted and the agreed start conditions are met. Project-specific written terms take priority where they expressly differ from these general terms, subject to your statutory rights. Keep a copy of the agreed version.
Scope, information and additional work
You should provide accurate information, identify the property and explain your objectives and relevant decisions, constraints or existing documents. Surveys, structural engineering, specialist assessments, legal advice, applications or project-management duties are included only where stated in the agreed scope. Additional work, material changes and extra fees require written agreement before proceeding. We will identify material limitations and any information that requires verification.
Fees, invoicing and third-party costs
The quotation states the price or agreed charging method, any deposit or instalments, payment milestones and due dates. Invoices follow the agreed scope and payment terms; they do not by themselves authorise additional work. Council fees, building-control charges and other third-party costs are identified separately and are included only if expressly stated. Applicable tax treatment is shown in the written quotation or invoice; this website does not assert a VAT-registration status. Raise an invoice query promptly at our business email, identifying the invoice reference and disputed item.
Programme and decisions
We will perform agreed services with reasonable care and skill and communicate material programme changes. Dates dependent on client information, site access, specialist input or public authorities are subject to those dependencies. Planning permission, licensing decisions and building-control acceptance are decisions of the relevant bodies and cannot be guaranteed. An application, a granted permission and completed construction are different stages. A portfolio example is not a promise of the same outcome for another property.
Consumer cancellation rights
If you are a consumer and your service contract is concluded at distance or off-premises, you normally have 14 days from concluding the contract to cancel without giving a reason, subject to applicable legal exceptions. Tell us clearly by email or in writing. You may use: ‘I give notice that I cancel my service contract’, followed by the contract or quotation reference, date of agreement, your name, address and the date of the notice. You do not have to use that wording. We will provide the required contract-specific cancellation information before the contract is made.
Starting early, cancellation and refunds
Starting services during a statutory cancellation period requires your express request and the information required by law. If you then cancel, a proportionate charge may be payable for services properly supplied up to cancellation where legally permitted. Loss of the cancellation right on full performance requires the relevant express request and acknowledgement. We do not treat a deposit as automatically non-refundable. Any cancellation charge must be fair and reflect the applicable contract and law. Refunds due following statutory cancellation are made within the applicable legal period, normally within 14 days of notice. Outside a statutory cancellation period, termination arrangements and any charges follow the agreed written terms and your legal rights.
Drawings, use and third-party reliance
Use and any reproduction licence for commissioned drawings or reports are set out in the engagement. Use them for their stated purpose and revision; do not rely on a drawing for construction where it is marked for another purpose or requires further verification. Third-party reliance or reuse for another property requires an agreed arrangement. Nothing here removes a consumer’s statutory rights or responsibility for the quality of our agreed services.
Concerns and legal rights
Send concerns to info@northpointuk.co.uk with your project or invoice reference so we can investigate and respond. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence, or restricts mandatory consumer protections. The engagement will identify the applicable law and dispute arrangements; consumers retain any mandatory rights and court protections that apply to them.
Website and policy links
Project records identify the stage evidenced and may include historical records. Do not assume a project is approved or built unless the record says so with supporting evidence. Website content may be updated without changing an already agreed contract. Personal information is handled under our Privacy Policy; device-storage information is in our Cookie Notice. Version date: 11 October 2026.